Cancellation Policy

This Cancellation Policy explains the terms and conditions under which bookings made through LowCabRentals may be cancelled. By using our website and services, you agree to the cancellation terms outlined below. Cancellation eligibility, fees, and refund amounts depend on rental partner policies, booking type, and the timing of the cancellation request.

1. General Cancellation Policy

LowCabRentals operates as a booking facilitation platform and does not directly control cancellation approvals. All cancellations are subject to the rental partner’s terms and conditions. LowCabRentals is not responsible for penalties or fees imposed by third-party providers.

2. How to Cancel a Booking

Bookings may be cancelled by contacting LowCabRentals customer support or through the booking management tools provided on the website, where available. Cancellation requests are considered effective only after confirmation has been provided.

3. Cancellation Timeframes

Refund eligibility and cancellation charges depend on how far in advance the cancellation request is made. Early cancellations may qualify for full or partial refunds, while late cancellations may result in reduced or no refund.

4. Last-Minute Cancellations

Cancellations made close to the scheduled pickup time may incur higher fees or be non-refundable. These fees compensate rental partners for reserved inventory and operational costs.

5. Non-Refundable Bookings

Certain discounted, promotional, or special-rate bookings may be designated as non-refundable. In such cases, no refund will be issued if the booking is cancelled, except where required by law.

6. No-Show Policy

Failure to pick up the vehicle at the scheduled time and location without prior cancellation may result in a “no-show” classification. No-show bookings are generally non-refundable and may incur additional charges.

7. Partial Cancellations

Partial cancellations, such as reducing rental duration after confirmation, may affect pricing and refund eligibility. Any adjustments are subject to rental partner approval and applicable policies.

8. Cancellation Fees

Cancellation fees may include service fees charged by LowCabRentals and penalties imposed by rental partners. These fees are disclosed during the booking or cancellation process and may be non-refundable.

9. Refund Processing

Approved refunds are issued to the original payment method used at the time of booking. Processing times vary depending on payment providers and financial institutions and may take several business days.

10. Exceptional Circumstances

Cancellations due to exceptional circumstances such as severe weather, government restrictions, or emergencies may be reviewed on a case-by-case basis. Approval is subject to rental partner discretion and applicable policies.

11. Third-Party Provider Policies

Rental partner cancellation policies may differ and take precedence over general guidelines. Customers are responsible for reviewing the specific terms associated with their booking.

12. Modification vs Cancellation

In some cases, modifying a booking instead of cancelling may reduce fees. However, modifications are subject to availability, pricing changes, and post-ticketing fees where applicable.

13. Fraud Prevention

LowCabRentals reserves the right to deny cancellations or refunds in cases of suspected fraud, misuse of services, or violation of booking terms.

14. Legal Compliance

All cancellations are processed in accordance with applicable consumer protection laws. Nothing in this policy limits your statutory rights under local regulations.

15. Changes to Cancellation Policy

LowCabRentals reserves the right to update or modify this Cancellation Policy at any time without prior notice. Changes will be posted on this page and take effect immediately upon publication.

By booking through LowCabRentals, you acknowledge that you have read, understood, and agreed to this Cancellation Policy. Customers are encouraged to review all booking details, rental partner terms, and applicable fees carefully before confirming a reservation to ensure a transparent and informed rental experience.