Our Service Fee
This page explains the service fees charged by LowCabRentals for facilitating car rental bookings and related services. Our service fee covers the cost of operating the platform, customer support, booking assistance, and technology required to connect customers with trusted rental partners. By using our services, you agree to the fee structure outlined below.
1. What Is a Service Fee?
The service fee is a charge applied by LowCabRentals for providing booking facilitation, customer support, and access to rental inventory through our platform. This fee is separate from the rental cost charged by the vehicle provider and helps us maintain service quality and operational efficiency.
2. Why LowCabRentals Charges a Service Fee
LowCabRentals charges a service fee to support platform operations, customer assistance, payment processing, fraud prevention, and continuous improvement of our services. The fee allows us to offer transparent pricing, reliable support, and access to competitive rental options across the United States.
3. When the Service Fee Is Applied
The service fee is applied at the time of booking confirmation and is clearly displayed before you complete your reservation. This fee may vary depending on factors such as rental duration, vehicle type, location, and service complexity.
4. Is the Service Fee Refundable?
Service fees may be non-refundable in certain cases, even if the rental booking is cancelled or modified. Refund eligibility depends on the specific booking terms and rental partner policies, which are disclosed during the booking process.
5. Service Fee & Rental Charges
The service fee charged by LowCabRentals is separate from rental charges, taxes, insurance costs, fuel charges, tolls, and optional add-ons imposed by the rental provider. Customers should review the full price breakdown before confirming a booking.
6. Payment of Service Fees
Service fees are collected at the time of booking using the payment method selected by the customer. All payments are processed securely through trusted payment processors. LowCabRentals does not store full payment card details.
7. Changes to Service Fees
LowCabRentals reserves the right to adjust service fees at any time based on market conditions, operational costs, and service enhancements. Any changes will be clearly communicated during the booking process.
8. Disputes Related to Service Fees
If you have questions or concerns regarding a service fee charged by LowCabRentals, you should contact our customer support team before initiating a chargeback or dispute with your payment provider. We aim to resolve all concerns fairly and promptly.
9. Transparency & Disclosure
LowCabRentals is committed to transparency in pricing. All service fees are disclosed clearly prior to booking confirmation, ensuring customers understand the total cost of their rental before completing a transaction.
10. Agreement to Service Fees
By completing a booking with LowCabRentals, you acknowledge and agree to pay the applicable service fees as part of the total booking cost. Continued use of our services constitutes acceptance of this service fee policy.
LowCabRentals is committed to providing a fair, transparent, and customer-focused booking experience. Our service fees help us deliver reliable support, maintain platform performance, and offer access to competitive car rental options nationwide. We encourage customers to review all pricing details carefully and contact our support team with any questions before finalizing a booking.
